E-Commerce Order Fulfilment: 4 Things You Need to Know
Online shopping is
certainly one of the most popular trends nowadays. Every single person shops
online and it is a major part of the economy.
When you are a company
that has just started using the benefits of e-commerce to make the business
bloom then there are a lot of different ways to make profits.
When it comes to
setting up a business online, one of the main things that you need to keep in the mind is the order fulfillment and the distribution
service of your e-commerce company.
This is the main way
to meet the demands and requirements of the customers and to keep them happy.
However, there are somethings about the order
fulfillment that you need
to know.
1. Free Shipping Is
Always Better Than Fast Shipping-
Most of the online
business owners have learned the fact that by offering free shipping, they can
attract more and more customers. This, when compared to the benefits of fast
shipping, is a better option for online retail owners.
And even the online
shoppers have rated that free shipping is a preferable option than the fast
shipping. Free shipping provides a captain convenience to the customers which
in turn helps them to anticipate the accurate cost of their purchase.
2. Stay On The Right
Inventory Track-
One of the most
important aspects of order fulfillment is to keep a keen sight on the inventory
tracking to make sure that all the necessary items are in stock and ready for
shipment.
It so happens that
whenever a customer doesn’t find a particular item on your website, he/she look
for another option to purchase the product.
By keeping a track on
the inventory you can make sure what items are present and build a better
relationship with your customer by fulfilling their demand.
3. Shipping Multiple
Items Are Better-
Now, this is what most
business owners won’t believe, but it is actually quite true. While the
shipping cost for delivering two items will certainly be higher
than shipping one item.
But what we are trying
to say here is the expenses made per transaction in case of two items will be
less than that of one item.
4. Having Too Many
Option Means Less Sale-
When you have too many
options in your business, surely you will attract a large part of the audience
towards your website. However, research has proven that having more options
actually results in a decrease in sales.
Instead of that,
having lesser options will attract a smaller audience but there will be a
higher chance of making any sales from the lesser options. This is due to the
decision anxiety in people which makes them unable to make a decision when
given so many options.
MDSFulfillment is a large
end-to-end outsourced logistics company offering a variety of order fulfillment
services to help you manage your logistics processes and inventory, such as:
- Distribution centers in several strategic locations from coast to coast
- Dedicated or shared storage facilities
- WMS (“Warehouse Management Systems”)
- Reverse logistics including handling returns from the consumer
- Rigorous quality assurance
- E-commerce services (visibility of orders, inventory levels, and shipping information)
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